FAQS
What is Dotwork?
Dotwork is a digital solutions provider powered by IL Meraki co for marketing services and consultations offering ready-to-use kits to help local brands set up and manage their online operations efficiently whether it’s in terms of moderation/community management or shopify website. Our kits include step-by-step guides, training materials, templates, and practical tools designed to simplify tasks like Shopify setup and social media moderation.
What does the Moderation Kit include?
The Moderation Digital Kit includes:
- Easy-to-follow moderation training manuals & guides
- Daily checklists & code of conduct
- FAQ templates you can copy and customize for your brand and team
- Mistakes to avoid with corrections
- Reporting guide & KPIs
- Customer care vs moderation differences & similarities (plus WhatsApp templates to customize yourself)
- Bonus: staff wellbeing guide
What does the Shopify Kit include?
DIY Shopify Digital Kit includes:
- Step-by-step video tutorials
- How-to guides in PDF format
This gives you full control over your website and assets (no third-party interference)
It’s a budget-friendly alternative to hiring someone to build your website, and the entire process is virtual and easy to follow.
Please note shopify subscription & your domain subscription from godaddy is yours to purchase and not included.
Can the kits be used together or are they intended for different purposes?
Yes, they serve different purposes but complement each other, so you can use both together. This link will help you check all the details about the kits.
Will the kits include any guides, templates, or step-by-step instructions?
Yes, our kits include step-by-step guides, training materials, templates, and practical tools designed to simplify tasks like Shopify setup and social media moderation.